How We’ll Work Together
Align. Empower. Impact.
A prerequisite for organizational effectiveness is alignment around a common goal. Your values determine your vision. Your vision determines your strategy. Your strategy determines your organizational architecture and operational design. We support clients in building strategically aligned organizations, ensuring a solid foundation for effective growth.
Organizations are only as strong as the people of whom they are comprised. Empowering people within organizational structures is not only efficient; more importantly, it is humane. We work to identify gaps in operations that limit potential and design systems that work for the people who work with you, empowering business owners and employees alike to achieve all that the team has set out to do.
Ultimately, business is about impact - what problem we can solve and how our solution contributes to the world. We uphold a culture of organizational learning throughout our work, implementing systems to measure success according to the objectives you have defined. Data-based learning enables informed decision making and fuels growth, ultimately allowing us to expand our impact in the world at large.
Path to Operational Excellence
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Strategic Planning
A strong foundation is the key to all sustainable growth. Develop or reassess your goals and objectives to ensure you and your team have a clear sense of where you intend to go. Clarify strategic plans, outline effective approaches, and structure programs, projects and other initiatives in alignment with your intent.
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Organizational Architecture
Once your goals, strategies and objectives are in alignment, your teams can be too. Assess current structures and determine optimal structuring to support your desired growth. Define roles and responsibilities and create ownership of processes to ensure critical tasks are assigned and achieved.
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Operational Design
Operational design is about ensuring that your systems have the capabilities to support your strategic growth. Explore design requirements, prioritize initiatives and plan their execution. Clearly define, streamline, and automate processes to reduce bottlenecks and churn. Identify opportunities to reduce costs and improve efficiencies to support your bottom line.
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People Empowerment
Empowerment is the bridge that enables initiatives to advance from idea to action. Establish clear goals and expectations for your people through a sound talent management plan. Identify potential roadblocks, review technologies, and train and upskill as required to ensure your people are resourced with all they need to succeed. Eliminate silos to support effective communication, advance knowledge share, and enable collaboration towards shared goals.
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Data-based Learning
Data and analytics should underpin all we do. Develop metrics to track progress towards strategic goals, benchmark initiatives and analyze their success. Measure performance to create ownership and empower your organization to be the best version of itself. Build your business intelligence to support collaboration, inform decision-making, drive ongoing modifications to strategy and design, and better communicate impact.
Our Toolbox
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Vision, Mission, and Values Development
SWOT Analysis
Initial Business Plans
Short-term and Long-term Strategic Plans
Objectives and Key Results (OKRs)
Key Performance Indicators (KPIs)
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Organizational Charts
Management Structure
Job Structure
Resource Forecasting - People and Tech
Systems Architecture
Communication Plans
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Workflow Development
Process Analysis & Improvement
Gap Analysis
Process Design
Standard Operating Procedures (SOPs)
Standard Templates and Forms
Resource Allocation
Tech Stack Plans
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Talent Management Plans
Job Descriptions
Balanced Scorecards
Capacity Building
Upskilling & Reskilling
Training & Coaching
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Database Architecture
Data Collection Process Design
Data Analysis
Reporting Dashboards
Performance Measurement
Benchmarking
Key Performance Indicators
Impact Measurement